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WEBSITE MAINTENANCE

A Website That Stays Online and Current.

Security and server updates, managed web and email hosting and domain registration, all from the team that builds websites.

A senior consultant reads your request and responds within one business day.

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Keeping the Site Healthy

Launching a site is the start of the work. Software ages, security issues are discovered and servers need updates, and a site left alone becomes slow, vulnerable or offline. Downtime means lost sales, and a compromised site costs far more to clean up than to protect.

Our maintenance plans cover security updates, server updates, backups and monitoring, along with managed web and email hosting and domain name registration. One team looks after all of it, with one place to call and an account manager who knows your site.

A site manager and an owner review a printed monthly checklist of blank rows.

Because the programmers who build sites also maintain them, fixes and small changes go to people who already know your site.

A maintenance plan also gives you a single record of what is installed, where it is hosted and when it renews.

WHO IT IS FOR

Businesses whose site is a sales channel, owners without an IT person and companies that want a dedicated team.

IN-HOUSE ADVANTAGE

Connected With Our Full Los Angeles Team

When a campaign needs a new landing page or tracking tag, our maintenance team adds it as part of the plan.

A site manager and an owner review a printed monthly checklist of blank rows.

What Is Included in Website Maintenance

Managed web and email hosting

Security and software updates on a regular schedule

Backups and restore testing

Domain name registration and renewals

Monitoring and an account manager for issues

Your Website Maintenance Process

  1. DiscoveryWe review your setup, audience and goals, and you get a clear scope before work starts.
  2. DesignWe settle the key choices with you before work starts.
  3. BuildOur in-house team builds it from first design to final code.
  4. LaunchWe test every change, and a team member reviews it before launch.
  5. SupportWe run scheduled updates, backups and checks, and monitor the servers around the clock.

What a website maintenance plan includes

Close-up of hands tapping a checklist on a tablet beside a monitor.

A website that sells for you around the clock needs steady care, and we have been managing websites since 2003. Security fixes, plug-in releases and certificate renewals arrive all year. Our maintenance plans handle each one on a regular schedule, so your site stays safe, current and open for business.

  • Updates for the platform, themes and plug-ins.
  • Security patches and malware scans.
  • Backups, with restores checked to prove they work.
  • Uptime and speed monitoring, around the clock.
  • Small content and layout updates.
  • Domain, TLS (SSL) certificate and hosting renewals tracked in one place.
A technician reviews a printed monthly report of charts at a tidy desk with a laptop and coffee

Why restore tests matter more than backups

A backup proves its worth on the day you need it, and that is the worst day to find a gap. Restoring into a test copy shows ahead of time that the pages, the forms and the database all come back intact.

We check that backups actually work on a regular schedule, as part of the service. When something does break, recovery follows a route already proven, and your team gets back to business instead of hunting for missing files.

Requests, monthly reporting and an account manager

Two people watching a laptop restore a web page, one relieved, one smiling, a small hard drive on the desk.

Each month you get a report on what was updated and checked, a call to plan what comes next, and an account manager for anything in between. Maintenance is part of our web design and development service and covers sites we built as well as sites we inherit.

Requests of every size go to that team. Bigger changes come from the people behind your custom website or WordPress site, who already know every page of it.

Deeper work on the server itself goes to our server maintenance team.

Hosting, business email and domain names run best together, and managed hosting keeps all three in one place, with one renewal list and one account history so no renewal is missed.

A website specialist walks a client through a monthly check-up on a laptop, notes on the table.

Security basics every plan covers

A site manager updates a site on a laptop of abstract blocks while an owner sips coffee nearby.

Automated tools probe business websites day and night, hunting for a reused password, an outdated plug-in or an unguarded login page. Every plan we run keeps a short list of basics current, which shuts those openings before anyone finds them. Admin sign-ins can move to passkeys, which replace the password with the phone or laptop already in your hand and resist phishing.

AWS cloud and DevOps covers hosting and monitoring for larger applications, and Core Web Vitals work keeps pages quick as the site grows.

Cookie consent setup keeps your banner and tags in line with your privacy policy. On the site itself, five basics do the heavy lifting, and custom software gets one more layer of protection.

  • Multi-factor sign-in for every admin account, with passkeys where the platform supports them.
  • A regular update rhythm for the platform, themes and plug-ins.
  • A web application firewall that slows repeated attempts on login and form pages.
  • Scheduled backups, stored safely and ready when you need them.
  • Automatic certificate renewal, so the padlock in every browser stays in place.
  • Custom software also gets code-level application security and hardening.

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Website Maintenance Questions & Answers

Do you maintain sites you did not build?

Yes. We start by taking stock of what is installed: platform, theme, plug-ins, hosting and renewal dates. One clear report shows what is current, what needs fixing and what to improve. From there the site gets the same updates, backups and monitoring as a site we built ourselves.

Can you host our email as well?

Yes. Managed website and email hosting is part of the service, together with domain name registration, so the site, the inboxes and the domain are looked after together.

What happens if the site goes down?

We monitor your site around the clock, so we know the moment it stops responding. We find the cause, whether it is hosting, an expired domain or certificate, a failed update or an attack. Then we restore service, fix the cause so the outage stays fixed and report back on what happened.

How do I know if my website needs maintenance?

When several people can sign in and change things, when the software was installed long ago, or when nobody can say when the last backup ran, a maintenance plan is a smart move. A short review of the site and its hosting shows exactly where to start.

What happens if my site is hacked?

We contain the damage first, then remove the malicious code and restore the site from a clean backup. The weakness the attacker used is closed, and we keep a close watch afterwards.

A consultant listens and answers a client's questions about website maintenance across a table.

Tell Us About Your Project.

Speak directly with our Los Angeles web design & development specialists, or share your project details.

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