The tasks your team repeats every day are where automation pays back first. Three questions sort them. Stable, frequent, error-prone tasks go first, and work that needs judgment stays with people.
How many hours does each one take a week?
How frequently does it go wrong?
How stable are its rules?
The result is a short ordered list, and the first project is a task whose payback you can calculate before you commit. Documenting the process itself comes first, through systems and application consulting.












